Answered By: Ted Bergfelt
Last Updated: Jan 04, 2017     Views: 100

There are a number of ways to get help at the Gumberg Library. You may search the Ask a Librarian Knowledge Base that is available on the Ask A Librarian page for frequently asked questions.  If you do not find the answer you are looking for there, you will have the option of submitting your question to our reference staff via an online form. 

You may also chat with a reference librarian using the widget on the Ask a Librarian page.  This local chat option is available whenever the Reference Desk is staffed. 

Other options for contacting the library include:

In Person

The Circulation and Reference Desks are located on the 4th floor of the library, near the main entrance. The Circulation Desk is staffed at all hours that the library is open.

Reference Desk hours: Mon-Thurs, 8 am - 10 pm; Fri, 8 am - 6 pm; Sat, 10 am - 6 pm; Sun 11 am-7 pm, with variations during university holidays and summer semester.

By Phone

Call (412) 396-6130 for general library assistance and questions.  Call (412) 396-6133 for research assistance during hours the Reference Desk is staffed.

Email

Email your question to ask@duq.libanswers.com. A reference librarian will respond within 36 hours.

Text Message

Text 412.265.3599 during hours the Reference Desk is staffed. 

Ask Here PA

Chat with a reference librarian 24/7 with Ask Here PA. You will receive assistance from either a Gumberg librarian or a reference librarian from a cooperating institution.

More Ways To Ask Gumberg

In person
Ask for assistance at the desk located near the main entrance. 
Gumberg's librarians provide research assistance  Monday-Friday, 10 am - 6 pm
 
Call us
Call 412.396.6133 during hours the desk is staffed.
 
Text us
Text 412.265.3599 during hours the desk is staffed.
 
Email us
Email your question to ask@duq.libanswers.com. You will receive a response within 36 hours.
 
Chat with a Librarian
You can get help from a librarian 24/7. You may receive assistance from either a Gumberg librarian or a  librarian from a cooperating institution.
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