Answered By: Ted Bergfelt
Last Updated: Jan 04, 2017     Views: 64

There are a number of ways to get help at the Gumberg Library. You may search the Ask a Librarian Knowledge Base that is available on the Ask A Librarian page for frequently asked questions.  If you do not find the answer you are looking for there, you will have the option of submitting your question to our reference staff via an online form. 

You may also chat with a reference librarian using the widget on the Ask a Librarian page.  This local chat option is available whenever the Reference Desk is staffed. 

Other options for contacting the library include:

In Person

The Circulation and Reference Desks are located on the 4th floor of the library, near the main entrance. The Circulation Desk is staffed at all hours that the library is open.

Reference Desk hours: Mon-Thurs, 8 am - 10 pm; Fri, 8 am - 6 pm; Sat, 10 am - 6 pm; Sun 11 am-7 pm, with variations during university holidays and summer semester.

By Phone

Call (412) 396-6130 for general library assistance and questions.  Call (412) 396-6133 for research assistance during hours the Reference Desk is staffed.

Email

Email your question to ask@duq.libanswers.com. A reference librarian will respond within 36 hours.

Text Message

Text 412.265.3599 during hours the Reference Desk is staffed. 

Ask Here PA

Chat with a reference librarian 24/7 with Ask Here PA. You will receive assistance from either a Gumberg librarian or a reference librarian from a cooperating institution.

More Ways To Ask-A-Librarian

a small icon In person

The Reference Desk is located near the main entrance. 
Reference Desk Hours:

Mon-Thurs, 8 am - 9 pm;
Fri, 8 am - 6 pm;
Sat, 10 am - 3 pm
  • a small icon Call us

    Call 412.396.6133 during hours the Reference Desk is staffed.
  • a small icon Text us

    Text 412.265.3599 during hours the Reference Desk is staffed.
  • a small icon Email us

    Email your question to ask@duq.libanswers.com. A reference librarian will respond within 36 hours.
  • a small icon Ask Here PA

    Chat with a reference librarian 24/7. You may receive assistance from either a Gumberg librarian or a reference librarian from a cooperating institution.
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